Zen Leaf Dispensary in Chicago, IL (2024)

Kira did a wonderful and efficient job. Got me in and out. I look forward to interacting with her again in the future.

With it being my first experience with cannabis, I was worried about the wrong selection but with Armando's genuine care and attention to detail, he gave me the perfect strain/product for my insomnia and back pain. Finally, some actual relief and good rest instead of a selection that gets me too high to function properly. Can't recommend ZenLeaf on Western enough but specifically the Employee known as Armando's customer service was incredible and will definitely be returning. Ask for Armando, he is legit

He was super chill and nice for my first dispensary visit. He was very helpful and insightful, I left with exactly what I wanted and needed. The front check in girls were very friendly as well, absolutely Will make the trip to see everyone again all peace and love ☮️✌🏻

Evelyn was very nice and knowledgeable about the stores inventory. I appreciate her help. I will recommend Zen Leaf Pilsen to all of my friends.

Love the actual dispensary staff! Salem is awesome! Just the female security guard mean mugs you for no reason. Unwelcoming vibe. Saw others mentioned it too. She need to go frfr.

Great selection. Best dispensary in the city. Can't beat 25% off on Medical Mondays. Shout out to my favorite bud tender Richie. Thanks for the great recommendations.

The best dispensary in Illinois. I've been to Nevada and California, and this place is still top-notch quality and service. Update... Friday, March 29, 2024 @12:15pm. The customer service here is gone. Very condescending, and they speak over you while you are talking. Rude manager today. I don't know your name, I don't care. You had a simple job, keep the customer happy. I took my business elsewhere. You can have the rating because that's what it was. The new rating is at 2.2 only because you sell cannabis. Peace out Zen Leaf of Pilsen.

Visiting from out of state and wasn't sure what to expect. They scanned my driver's license upon entering and told me where to go. The shelves held papers, pipes and electronic devises but no product could be seen. The products are kept in big lockers behind the counter. I highly suggest going to their website to see what's available and sales etc. before going in person. Having done this she wrote down my products, gathered them and checked me out. I loved the 22% veterans discount. Highly recommend this store! The process was flawless and I was in and out in 10 minutes if not less. Cassie was wonderful and everyone was professional. This was an easy 5 stars

Lexi showed me products and was very knowledgeable. She even recommended some new thing to try. I’m happy with my experience overall. Clean, Professional, attentive.

Hannah service was amazing along w/patience. Her calmness and knowledge made me feel comfortable and want to spend money with her. I even declined help from an agent that was assisting me because of watching her interact w/others.

Gavin was the best host I've experienced in years. A true professional that knows his craft. A great dining experience, they use their original pizza recipe so it's always the same, great.

Very helpful. Everything I go in they are eager to share and suggest.Once, I went in and asked for something that would help with focus and I have been using 1906 Genius Drops ever since!Very happy 😊

Its been about a year I visited this location since I've been in and out the hospital a lot. I took a friend here for his first time also. There's a cashier who always wears pink, didn't even bother to register him. Also visited yesterday and got taken care by a cashier named Carlos. I accidentally gave my old number but he didn't bother to register my new number. Once he got my product, he just threw it in the bag and with previous customers he placed inside their bags nicely without no attitude. I didn't bring it up to his attention because I didn't want to start any problems. It seems in my last 5 visits customer service has gone down a lot in the past year.

I love this place the customer services was amazing. This was my first time going there so, I was unsure what to do but from the moment I walked into the front door I was helped. I loved the cashier Richie P so much. He made me feel welcomed, he was knowledgeable and his energy was great. Due to my interaction with him, this spot is my new spot. 5 out 5 all day

My experience here was great! The place looks nice, friendly staff, and awesome products to choose from. Would definitely recommend! Trying the product as I'm typing this and so far so good 😎