MetroPCS is now Metro by T-Mobile | T-Mobile (2024)

NEWS

September 24, 2018

New all-unlimited rate plans featuring Amazon Prime and Google One

What’s the news: MetroPCS is becoming Metro by T-Mobile and introducing two new all-unlimited rate plans with tiers that include the many benefits of Amazon Prime and Google One.

Why it matters: The prepaid category suffers from outdated perceptions, and as a result, millions of wireless customers overpay Verizon and AT&T for wireless service because they’re not aware things have changed.

Who it’s for: All the wireless customers – and there’s lots of them – who think prepaid is synonymous with limited coverage, cheap flip phones or bad credit. Those days are gone at Metro by T-Mobile.

Bellevue, Washington – September 24, 2018 – It’s time to rethink wireless. Introducing Metro by T-Mobile (NASDAQ: TMUS) – a new brand and new mission to give value-conscious consumers a trade-off free wireless experience. Metro by T-Mobile launches next month with new all-unlimited plans, including a tier that features Amazon Prime, making it the only U.S. prepaid wireless brand to include all the shopping and entertainment benefits of Prime…and, the first and only wireless brand to include Google One, a subscription with expanded cloud storage and mobile backup. And because Metro by T-Mobile is T-Mobile, you get the latest and greatest Android and iOS smartphones on the same advanced network that covers 99%1 of the population. Whether you pay at the beginning or end of your billing cycle doesn’t matter. It’s the value of the service and the network that matter most.

T-Mobile US CEO John Legere posted a video blog sharing the news:

MetroPCS is now Metro by T-Mobile | T-Mobile (1)

John Legere Unveils the New Metro by T-Mobile

“The number of Metro customers has doubled in the past five years for a reason… it is hands-down the best value and best experience in the prepaid category,” said Legere. “But that’s not enough for us! It drives me crazy that literally millions of hard-working people are struggling to get by yet feel stuck with AT&T and Verizon because they think prepaid wireless is subpar. That’s outdated thinking! Metro by T-Mobile customers aren’t making a compromise, they’re REFUSING to make a compromise.”

In the past, being a prepaid customer meant subpar devices, service and coverage. No more. Metro has been quietly changing the prepaid landscape for years, and wireless users have noticed. In the past five years, the number of people choosing Metro has doubled.

Metro by T-Mobile facts

  • The coverage is massive. Metro used to cover just 103 million people in 2013. Metro by T-Mobile covers more than 323 million people, 99% of people in the U.S1!
  • The phone selection is primo. Metro used to just offer a few handsets. Metro by T-Mobile offers a wide variety of both Android and iOS smartphones for every price point, including the absolute latest releases.
  • The reach is nationwide. Metro used to operate in just 15 cities. Metro by T-Mobile launches nationwide with more than 10,000 branded retail locations – more than any other wireless brand – that serve as local customer help centers, in addition to places to shop for new plans and phones.

When the network gets busy in a particular place, Metro by T-Mobile customers may notice a difference in speed compared to T-Mobile customers, but otherwise, they get the same T-Mobile network.

Metro by T-Mobile customers just get more, for less. Much less. Metro customers can save as much as 45% compared to Verizon and AT&T for a two-line plan2. That means a customer could save up to more than $1,000 a year! And, there are no service or phone contracts... and taxes and regulatory fees are included with all plans (an innovation Metro pioneered way back in 2010) – so what you see is what you pay. Starting next month, customers can choose from two new unlimited plans featuring Amazon Prime and Google One:

MetroPCS is now Metro by T-Mobile | T-Mobile (2)

Serious Value with Amazon Prime

The highest tier of the new Metro by T-Mobile plans will now include Amazon Prime, giving customers the best of shopping and entertainment from Amazon including Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns and unlimited free 2-day shipping on more than 100 million items. Prime members enjoy unlimited access to award-winning movies and TV episodes including Emmy-winning The Marvelous Mrs. Maisel, critically-acclaimed Tom Clancy’s Jack Ryan, and Academy Award-winning Manchester by the Sea with Prime Video, and Prime Music which offers members unlimited streaming and ad-free listening to today’s best-selling artists with access to two million songs. Plus, members can get deep discounts on select popular products at Whole Foods Market and an additional 10 percent off hundreds of sale items. And if that wasn’t enough, Prime members also receive unlimited free photo storage with Amazon Photos.

First with Google One

Metro by T-Mobile is the only wireless provider to offer plans with Google One. Google One is a plan that gives you expanded storage that you can share with your family, direct access to Google experts and other members-only benefits across Google – and, it comes with mobile backup so you can securely back up your phone’s photos, videos and multimedia messages sent via Android Messages.

Metro by T-Mobile: That’s Genius

“Since the inception of Metro 16 years ago, we have always served the underserved. That hasn’t changed over the years, but the quality of our service sure has. And now, with Metro by T-Mobile, we’re starting a new phase to bring better value to more people than ever before,” said Tom Keys, President, Metro by T-Mobile. “Quality wireless service doesn’t have to cost a (blue) arm or a (red) leg. And we’re just getting started -- this is just the first step in this Metro by T-Mobile journey. Stay tuned!”

To kickstart the new Metro by T-Mobile, the company is launching a ‘That’s Genius’ campaign, coming soon to a screen near you. Because what’s more genius than picking a trade-off-free wireless service that includes a network that covers 99%1 of people in the U.S. and all of the amazing shopping and entertainment benefits of Amazon Prime, mobile backup and cloud storage from Google One. Oh, and all that for an insanely low price that includes taxes and regulatory fees.

And starting soon, the geniuses amongst us can make the switch by visiting one of more than 10,000 Metro by T-Mobile stores across the country.

Unlimited plans. Amazon Prime. Google One. Metro by T-Mobile. Now that’s genius.

1 coverage area encompassing talk + text
2 Savings claim based on 2 lines on $50 Metro plan vs. Verizon Go Unlimited and AT&T Unlimited & More and 2 lines on $60 Metro plan vs. Verizon Beyond Unlimited and AT&T Unlimited & More Premium without autopay discount including taxes/fees. Features on plans, including video resolution, mobile hotspot, and included entertainment and international services, vary.

On all plans, during congestion, the fraction of customers using >35Gb/mo. may notice reduced speeds until next payment cycle due to prioritization. Video streams at 480p. Capable Android device required for Google One registration and backup services.

About T-Mobile US, Inc.
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. Our advanced nationwide 4G LTE network delivers outstanding wireless experiences to approximately 75.6 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com or join the conversation on Twitter using $TMUS.

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FAQs

Is MetroPCS now metro T-Mobile? ›

Metro by T-Mobile (formerly known as MetroPCS and also simply known as Metro) is an American prepaid virtual wireless service provider and brand owned by T-Mobile US.

What is the difference between Metro by T-Mobile and T-Mobile? ›

As you might expect, T-Mobile and Metro by T-Mobile use the same network for coverage, including 5G. T-Mobile plans generally get higher priority data, which matters more in congested areas, but with so much Ultra Capacity 5G coverage at hand, most people will have no trouble with network speeds on either carrier.

Why did T-Mobile buy MetroPCS? ›

MetroPCS was marketed as a value brand, while T-Mobile & its postpaid plans were positioned against larger (and more premium) rivals Verizon and AT&T. T-Mobile's higher distribution reach also helped Metro PCS scale up.

Can I go to T-Mobile if I have MetroPCS? ›

Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We'll do the rest.

Who owns T-Mobile now? ›

T-Mobile is the brand of telecommunications by Deutsche Telekom.

What carrier is MetroPCS with? ›

Metro is powered by T‑Mobile––America's largest 5G network. And while 5G grows, you can count on our 4G LTE network that connects 99% of Americans.

What are the disadvantages of MetroPCS? ›

Con: Data Caps

One of the biggest limitations of Metro is its data caps. While it's advertised as unlimited, LTE speeds can be throttled down to 3G speeds if users exceed their limits, which vary based on the selected plan.

Is MetroPCS slower than T-Mobile? ›

Metro by T-Mobile vs. T-Mobile. Metro's plans can be cheaper but come with some drawbacks compared to T-Mobile's plans. Probably the most significant is that T-Mobile prioritizes its customers over MVNOs sharing its network, including Metro, and offers faster and more reliable speeds at all times.

Can I switch from T-Mobile to MetroPCS and keep my number? ›

Yes, it's possible to keep the number you already have from your current service provider. When you join Metro by T-Mobile, we will check to see if your number is eligible to transfer.

How many customers does Metro by T-Mobile have? ›

Over the past 20 years, we've built a brand that 19 million customers have chosen, making us the undisputed leader in prepaid. With Metro, customers score access to the nation's largest 5G network and the largest selection of free 5G phones in prepaid.

Is MetroPCS changing their name? ›

In 2018, T-Mobile changed the name from MetroPCS to Metro by T-Mobile.

Is Metro by T-Mobile contract? ›

Prepaid Phones: No Contract, Pay As You Go | Metro by T-Mobile.

What cell phone company gives you a free phone for switching? ›

Thinking of switching mobile service carriers and/or getting a new phone? If so, a few companies are making it easy to do both by offering free phones when you switch. Some of the most notable include Verizon Wireless, T-Mobile, and Metro By T-Mobile.

Can Metro customers use T-Mobile? ›

All Metro plans includes unlimited talk and text plus unlimited high-speed data & access to T-Mobile's 5G network at no extra cost.

Is T-Mobile compatible with MetroPCS? ›

your phone is compatible. * If congested, heavy data users (>35GB/mo.) may notice lower speeds & Metro customers may notice lower speeds vs. T-Mobile, due to data prioritization.

Can you pay MetroPCS bill at T-Mobile? ›

Search for a nearby location to pay in-person at one of our Metro by T-Mobile stores. In-store payment fee is due at time of payment.

What network does T-Mobile use? ›

Our 4G LTE network supplements our 5G network with coverage for 99% of Americans nationwide. VoLTE allows you to make and receive calls while connected to the LTE data network. It's available nationwide. HD Voice improves in-call voice quality for compatible phones on VoLTE.

Can I switch to Metro if I owe T-Mobile? ›

If you've got an outstanding balance with your current carrier, there's good news: you can absolutely still switch phone companies. However, you'll need to settle your balance before you do so. Typically, that means paying a final bill.

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