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950 W Riverdale Rd, Ogden, Utah 84405 Directions
Service: (801) 781-4730
Parts: (801) 781-4740
Ken Garff Honda Riverdale - Service Center
Ogden, UT
This rating includes all reviews, with more weight given to recent reviews.
4.6
2,591 Reviews
Call Service Center (801) 528-6020
4.6
2,591 Reviews
Write a review
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Ken Garff Honda Riverdale Hours Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
2,591 Reviews of Ken Garff Honda Riverdale - Service Center
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May 15, 2024
SERVICE VISIT
Kyle and Frank performed the assessment quickly and fixed the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait and knock them out one at a time. Simply just because other expenses were piling up and appreciate the willingness to work on what could be done at this time. Kyle was cool to work with so I definitely will be back to catch up on some of the other items. Good service! More
by genriqz 
Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful 0
April 20, 2024
SERVICE VISIT
Lizzy was friendly, professional, patient, and truly understanding. I will happily go back to see her for my vehicle needs. My car was ready when promised and all extra services were discussed beforehan understanding. I will happily go back to see her for my vehicle needs. My car was ready when promised and all extra services were discussed beforehand. More
by 01sarataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -
Helpful 0
April 08, 2024
SERVICE VISIT
I had a. very good experience . Lizzy was so attentive, and easy to work with. She was friendly and very professional.. She kept me informed during the whole very good experience . Lizzy was so attentive, and easy to work with. She was friendly and very professional.. She kept me informed during the whole service . She answered all my question that I had . She was great !! Thank you. ☺️ More
by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -
Apr 10, 2024 -
Ken Garff Honda Riverdale responded
Thanks for your review, Kathy! It is wonderful to hear that Lizzy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!
Helpful 0
March 12, 2024
SERVICE VISIT
The service writer tried to force an unnecessary rear end alignment on my wife by refusing to rotate our tires unless she agreed to the alignment. I feel that he was trying to take advantage of her because alignment on my wife by refusing to rotate our tires unless she agreed to the alignment. I feel that he was trying to take advantage of her because she didn't know any better.Tires were rotated at Big O with no concern about the alignment. This just caused me extra time and nuisance. More
by BIGSKY.BRY Verified Customer Verified Customer
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Frank or Dino
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Mar 20, 2024 -
Mar 20, 2024 -
Ken Garff Honda Riverdale responded
Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circ*mstances regarding your review. In the meantime please feel free to contact us directly using the information below.Joey Burns, General Manager joeyb@kengarff.com
Helpful 0
March 11, 2024
SERVICE VISIT
It was a good experience, things are explained well and it was pretty fast too it was pretty fast too More
by SHUTtERBOX Verified Customer Verified Customer
Recommend Dealer
Yes
Employees Worked With
I don't remember but he is helpful and explained things to me
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Mar 20, 2024 -
Mar 20, 2024 -
Ken Garff Honda Riverdale responded
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Helpful 0
March 11, 2024
SERVICE VISIT
Dino checked me in and then communicated with me on the progress of fixing my car. progress of fixing my car. More
by Dsummerhays Verified Customer Verified Customer
Recommend Dealer
Yes
Employees Worked With
Dino
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Mar 20, 2024 -
Mar 20, 2024 -
Ken Garff Honda Riverdale responded
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Helpful 0
March 11, 2024
SERVICE VISIT
Very friendly and likeable. Great attitude. He got my car in and out in a very timely manner. Great attitude. He got my car in and out in a very timely manner. More
by dblonquist Verified Customer Verified Customer
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -
Mar 20, 2024 -
Ken Garff Honda Riverdale responded
Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Helpful 0
March 11, 2024
SERVICE VISIT
Easy to work with and good communication. Good to let us know what needs to be done. Honest. Good to let us know what needs to be done. Honest. More
by laurenbigelow2 Verified Customer Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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Mar 20, 2024 -
Mar 20, 2024 -
Ken Garff Honda Riverdale responded
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Helpful 0
March 10, 2024
SERVICE VISIT
Friendly, informative and on schedule! ! I really liked working with Josh, he listened to me and made sure I was satisfied with the service. ! I really liked working with Josh, he listened to me and made sure I was satisfied with the service. More
by cpbrown74 Verified Customer Verified Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 20, 2024 -
Mar 20, 2024 -
Ken Garff Honda Riverdale responded
Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Helpful 0
March 10, 2024
SERVICE VISIT
You did a great job changing the oil and servicing my 2015 Hyundai Santa Fe Sport in a timely and professional manner. 2015 Hyundai Santa Fe Sport in a timely and professional manner. More
by LifetimeHunter Verified Customer Verified Customer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 20, 2024 -
Mar 20, 2024 -
Ken Garff Honda Riverdale responded
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
Helpful 0
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